I’m Always Right:
Just Ask Me!

 It is a fundamental human trait to think our way is the right way – because it’s our way! The truth is the way we think and act can create great tension and lack of productivity in the workplace with colleagues or clients who are not like us.

In a frank discussion that brings much clarity, Lynne identifies 4 different types of human behaviour and shows how each of us have our natural preferences in how we behave, both good and not so good.

Your delegates will learn what their own preferences are, and how to modify your own behaviour to work more effectively with others for better results. Lynne makes it ok to be yourself. As long as we recognise the differences in others, and respect that variety we can live happier, more productive lives.

Please note this keynote can be adapted to reflect how to work with different types of customers, suppliers or managing up.

 Suitable for organisations:

• whose teams get together rarely
• who have identified some dysfunction
• who suffer from silo mentality
• needing to manage “difficult” bosses
• needing personal motivation

The Whole Brained Organisation
How diversity creates profit

Since the industrial revolution our businesses and management tools have been built around left brained requirements like systems, procedures and results. This has worked successfully for many years.

So why aren’t we getting the results we want?

Because in uncertain times in which a new economy is flourishing, the rules have changed and we need to complement our skills at systems and procedures with being connected globally, spreading the word and building communities of loyal clients.

Lynne shows you how successful organisations that grow and thrive embrace the rich diversity of their common mind, using their differences to leverage a fatter bottom line.

Suitable for:

•  Leaders in traditionally left brained organisations such as finance and related industries, IT, engineering, accounting

A Long Engagement
Building customer relationships

In a busy environment it’s easy to become an order taker and forget the benefits of taking the time to build long term relationships.

Lynne looks at the 5 key touch points where we can make a difference, connect with our customers and have them coming back for more, again and again.

Great for those new to a team, or for those who’ve just forgotten.