As founder and CEO of Ripe Learning,  a consultancy delivering communications skills training, Lynne Schinella knows first hand how critical clarity of communication is to an organisation's success.

For 20 years she's worked extensively with government and enterprise to create respectful, effective conversations.

The author of Bite Me!, Lynne focuses on helping employees and leaders connect and engage with each other and their customers for increased productivity and a fatter bottom line.